Consider the Product Disclosure Statement and Target Market Determination from us, and whether the product is right for you.

An exclusive offer is waiting for you^

Link your Everyday Rewards Card when you get a Travel Insurance quote to see your exclusive offer^

Why Consider Everyday Travel Insurance?

Everyday Travel Insurance

Free cover for under 25s

Dependents under 25 receive free cover when travelling with an insured parent>

24/7 emergency assistance

Our friendly Emergency Assistance team are here 24 hours a day, 7 days a week

No age limits

No age limits on Comprehensive or Frequent Traveller plans+

Making claim time easy

You can submit your claim online anywhere in the world through our online portal

What does Travel Insurance cover?

International Travel Insurance

Benefits & limitations
 (Applicable benefits and limits are per adult)
ComprehensiveStandardBasicFrequent Traveller
Cancellation or holiday deferment costs~from $5,000 with option to increase limitsfrom $2,500 with option to increase limits$2,500from $10,000 with option to increase limits

Emergency travel & accommodation expenses

Overseas medical expensesUnlimited for up to 12 monthsUnlimited for up to 12 monthsUnlimited for up to 12 monthsUnlimited for up to 12 months
Medical evacuationUnlimited$500,000$250,000Unlimited
Travel delay$2,000$1,000 $2,000
Rental vehicle insurance excess~from $5,000 with the option to increase limits$2,000 from $5,000 with the option to increase limits
Luggage & personal effects#
Accidental death
$25,000$10,000 $25,000
Personal liability
Coronavirus travel costs$10,000
Snow sports cover option
Available option
  Available option

Domestic Travel Insurance

Benefits & limitations
(Applicable benefits and limits are per adult)
Comprehensive DomesticStandard DomesticCancellation and Deposit
Cancellation or holiday deferment costs~from $3,000 with option to increase limitsfrom $1,500 with option to increase limitsfrom $500 with option to increase limits
Emergency travel & accommodation expenses$10,000$5,000$2,000
Medical evacuation$100,000$50,000 
Travel delay$1,000$500 
Rental vehicle insurance excess~from $5,000 with option to increase limits$2,000 
Luggage & personal effects#$4,000$2,000 
Accidental death$25,000$10,000 
Personal liability$300,000  
Coronavirus travel costs$2,500  
Snow sport cover optionAvailable option  

Above is a summary table only. Please read the Product Disclosure Statement for full terms, conditions, limitations and exclusions that apply.

Cover optional extras

Rental Vehicle Excess Option

Increase limit on eligible plans, up to an additional $5,000 for hired rental vehicle insurance excess following an accident or theft.~

Snow Sports Cover Option

Optional cover available on eligible plans to cover participation in snow sports and some costs associated with unused ski lift passes, ski run closures and hire replacement snow equipment.+

Specified Luggage Items Cover Option

Get optional extra cover on some plans for valuable luggage items listed on your policy up to $4,000 per item or $10,000 combined. Additional premiums may apply.+

Frequently asked questions

To submit a claim online, simply follow the below instructions:

Log into your My Insurance Portal account or create an account

  • Access your Travel Insurance policy by clicking the Travel Portal tile
  • Select "My Claims" and click on "Make a claim"
  • Tell us what happened and the expenses you're claiming
  • Check your email for relevant supporting documents to upload
  • Submit your claim and our team will be in contact

There are any number of reasons people have to cancel their holidays, even at the last minute.

If you have to unexpectedly cancel your trip because of any one of the specific events listed in the PDS, Everyday Travel Insurance offers cover for the non-refundable costs of your trip and the travel agent cancellation fees, or the costs to rearrange your trip (provided the rearrangement cost is less than the amount you would have incurred had you cancelled your trip).

If your bags or luggage items are stolen, you need to report the theft to the relevant authority (e.g. police, hotel, airline). While we understand that this can be a challenge in a country where you don't speak the language and payment may even be required, it is important you try to obtain as much documentation as possible at the time of the incident. You will need this evidence in order for your claim to be considered and it can be difficult to obtain some documents once you return to Australia.

Next, you'll need to submit a claim online via My Insurance Portal for your stolen goods along with all relevant documentation. If your claim is approved, we will, after allowing for wear, tear and depreciation, choose to pay or reimburse the cost of replacing your item or pay you its depreciated value.

Claims can take up to 10 working days to process once we have all the relevant documentation. Please refer to the PDS for the full policy terms, conditions, limitations and exclusions that may apply.

Where possible, you must obtain documentation from the airline carrier or tour operator that verifies a delay or cancellation took place and includes details such as the reason/s for the delay and length of delay.

Travel must be delayed by at least six hours to meet the criteria for all Everyday Travel Insurance policies. If you know you'll be stuck at the airport for more than six hours you should contact the airline carrier or tour operator in the first instance to seek a refund, credit, or some form of financial compensation or arrangement specific to your needs.

If you do need to submit a claim for a travel delay, you must contact us to submit your claim as soon as possible.

The first thing to do when your luggage doesn't turn up on the carousel is to find an airline representative or the lost baggage desk and request a lost baggage report (also known as a Property Irregularity Report).

You must get a lost luggage report if you plan to make a claim, and this document normally carries the contact details so that you can check the progress of your luggage being found. Once your luggage has been lost or delayed in excess of 10 hours, you may be able to claim for the cost of any essential articles such as clothing and toiletries.

Remember to keep your receipts for all purchases as you will need to provide these when you lodge a claim.

You can make a claim online via your My Insurance Portal account.

You can purchase a policy after leaving your home in Australia, however, there is a 72-hour waiting period before cover for any events begins. In addition, if you purchase while you're travelling, you must purchase cover up to the date you will return to your home in Australia - we don’t offer cover for only the middle portion of your trip.

If you have an existing Everyday Travel Insurance policy that will end whilst you are travelling, and you purchase a new policy before that period of insurance ends, so there is no gap between periods of insurance, then the waiting period will not apply to that new policy.

Important information


To Unlock Your Offer, simply select your offer of choice and ensure you have linked your active registered Everyday Rewards card when purchasing an eligible Everyday Travel Insurance policy online.

Unlock Your Offer is only available on new International, Domestic and Frequent Traveller policies.

Each personalised offer is subject to specific T&Cs, personal to you, and available only on your Everyday Rewards Card. Your selected personalised offer cannot be used in conjunction with any other offer unless specified. Your selected personalised offer only applies to the first policy period unless otherwise specified. You cannot select or change your chosen personalised offer after the policy is purchased.

Enjoyment of Everyday Rewards, and each offer is subject to the Everyday Rewards T&Cs and meeting the eligibility criteria specified in the Everyday Travel Insurance PDS associated with the chosen plan. Woolworths reserves the right to withdraw or extend this discount or offer at any time, without notice.


> Accompanying children are covered for free provided they are under 25 years old at the date you purchase your policy, are working less than 30 hours per week, are travelling with you on the same itinerary for your trip and are listed on your Certificate of Insurance.


+ Subject to terms, conditions, limitations and exclusions. Benefit limit amounts vary by level of cover.


This is a limit per policy; it is the most we’ll pay for all people on your Certificate of Insurance combined, per trip.


† For up to 12 months after the illness or injury first occurs.


# Sub-limits apply.