Here are some useful documents about your Pet Insurance to help you find the right answers and keep you updated on any changes which might affect your policy.
If you need more information or have any questions you can read our FAQs or call us on 1300 10 1234 between 8am-8pm (AEST/AEDT) Monday to Friday (except public holidays).
For new policies issued on or after 17 July 2023, and renewals on or after 13 August 2023
Combined Financial Services Guide and Product Disclosure Statement - Basic, Standard, Comprehensive and Comprehensive Plus (dated 17 July 2023)
This is the current Combined Product Disclosure Statement & Financial Services Guide for Basic, Standard, Comprehensive & Comprehensive Plus Cover. For new policies issued on or after 17 July 2023 and renewals on or after 13 August 2023.
Everyday Pet Insurance policies entered into for the first time prior to 17 July 2023 and subsequent renewals of those policies are issued by The Hollard Insurance Company Pty Ltd ABN 78 090 584 473, AFSL 241436 (Hollard), arranged and administered by PetSure (Australia) Pty Ltd ABN 95 075 949 923, AFSL 420183 (PetSure) and promoted and distributed by Hollard’s Authorised Representative (AR) Woolworths Group Limited ABN 88 000 014 675, AR 245476 (Woolworths). Everyday Pet Insurance policies entered into for the first time on or after 17 July 2023 and subsequent renewals of those policies are issued by PetSure and promoted and distributed by PetSure’s AR, Woolworths. Any advice provided is general only and does not take into account your individual objectives, financial situation or needs. Please consider the Product Disclosure Statement (PDS) to ensure this product meets your needs before purchasing, or choosing to continue with the product. PDS and Target Market Determination available at insurance.everyday.com.au/pet-insurance.