Home Insurance Useful Documents

Here are some useful documents about your Home and Contents Insurance to help you find the right answers and keep you updated on any changes which might affect your policy. If you need more information or have any questions you can read our FAQs or call us on 1300 10 1234 between 8am - 8pm (AEST/AEDT) Monday to Friday and 9am - 5pm (AEST/AEDT) Saturday and Sunday (except public holidays).

Product Disclosure Statement and Target Market Determination

Home Insurance Product Disclosure Statement - Combined PDS & FSG

Dated 1 February 2023

Applies to new policies purchased on or after 15 Feb 2023 and existing policies renewing on or after 17 March 2023

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Target Market Determination
 

Dated 1 February 2023

Applies to new policies issued on or after 15 February 2023 and existing policies renewing on or after 17 March 2023

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Forms and other documents

Privacy Collection Notice
 

This document explains how we collect, use, share and protect your personal information
 

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General Insurance Code of Practice

This document provides a detailed explanation of the General Insurance Code of Practice
 

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Home & Landlords Premium, Excess & Discount Guide

This guide explains how we calculate your premium, any applicable discounts, and excess amounts in case of a claim

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Building Calculator
 

Building cost calculator tool to help estimate the expenses of rebuilding your house
 

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Duty to Answer Honestly
 

This document provides a comprehensive explanation of your Duty to Answer Honestly

 

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NSW Emergency Services Levy Notice 2022

This document provides a detailed explanation of the NSW Emergency Services Levy Notice 2022

 

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Building Policy Key Facts Sheet

This Key Facts Sheet outlines the events covered and excluded by this policy, along with other important information for your consideration
 

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Contents Policy Key Facts Sheet

This Key Facts Sheet outlines the events covered and excluded by this policy, along with other important information for your consideration
 

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Find your Certificate of Insurance in My Insurance Portal


Legacy Home Insurance Product Disclosure Statements

If you require any other documents please contact us.