International Travel Insurance

Heading overseas? Whether you’re off to Thailand for a short getaway or going away for a longer adventure in Europe, Everyday Insurance can be there for you, so you can relax and focus on your holiday.

Pick from our range of international cover options:

 Benefits & limitations
(Applicable benefits and limits are per adult)

Comprehensive Standard
Basic Frequent Traveller
Overseas medical expenses
Unlimited for up to 12 months Unlimited for up to 12 months Unlimited for up to 12 months Unlimited for up to 12 months

Luggage and personal effects#

up to $12,000 up to $5,000 up to $2,000 up to $12,000
Cover available for travel delay
$2,000 $1,000 $2,000
Rental vehicle excess~
from $5,000 with the option to increase limits
$2,000 from $5,000 with the option to increase limits
Cancellation or holiday deferment costs cover available~
from $5,000 with the option to increase limits from $2,500 with the option to increase limits up to $2,500 from $10,000 with the option to increase limits
Coronavirus travel costs 
up to $10,000 up to $7,500

Above is a summary table only. Please read the Product Disclosure Statement for full terms, conditions, limitations and exclusions that apply.

Optional Extras

Rental Vehicle Excess Optionr

Rental Vehicle Excess Option

Increase limit on eligible plans, up to an additional $5,000 for hired rental vehicle insurance excess following an accident or theft.~

Snow Sports Cover

Snow Sports Cover Option

Optional cover available on eligible plans to cover participation in snow sports and some costs associated with unused ski lift passes, ski run closures and hire replacement snow equipment.+

Specified Items Cover Option

Specified Luggage Items Cover Option

Get optional extra cover on some plans for valuable luggage items listed on your policy up to $4,000 per item or $10,000 combined. Additional premiums may apply.+

Get a Travel Insurance quote now

Why consider Everyday Travel Insurance from Woolworths?

Emergency claims assistance

24/7 Emergency Assistance

Our friendly Emergency Assistance team are here 24 hours a day, 7 days a week

Quality cover you can trust

Free cover for under 25s

Dependents under 25 receive free cover when travelling with an insured parent>

flexible cover options

No age limits

No age limits on Comprehensive or Frequent Traveller plans+

Online clams

Making claim time easy

You can submit your claim online anywhere in the world through our online portal

Frequently asked questions

I am overseas - can I buy or extend my current Travel Insurance?

You can purchase a policy after leaving your home in Australia, however, there is a 72-hour waiting period before cover for any events begins. In addition, if you purchase while you're travelling, you must purchase cover up to the date you will return to your home in Australia - we don’t offer cover for only the middle portion of your trip.

If you have an existing Everyday Travel Insurance policy that will end whilst you are travelling, and you purchase a new policy before that period of insurance ends, so there is no gap between periods of insurance, then the waiting period will not apply to that new policy.


What should I do if my flight is delayed or cancelled?

Where possible, you must obtain documentation from the airline carrier or tour operator that verifies a delay or cancellation took place and includes details such as the reason/s for the delay and length of delay.

Travel must be delayed by at least six hours to meet the criteria for all Everyday Travel Insurance policies. If you know you'll be stuck at the airport for more than six hours you should contact the airline carrier or tour operator in the first instance to seek a refund, credit, or some form of financial compensation or arrangement specific to your needs.

If you do need to submit a claim for a travel delay, you must contact us to submit your claim as soon as possible.


What happens if I need to cancel my holiday?

There are any number of reasons people have to cancel their holidays, even at the last minute.

If you have to unexpectedly cancel your trip because of any one of the specific events listed in the PDS, Everyday Travel Insurance offers cover for the non-refundable costs of your trip and the travel agent cancellation fees, or the costs to rearrange your trip (provided the rearrangement cost is less than the amount you would have incurred had you cancelled your trip).


How do I make a Travel Insurance claim?

To submit a claim online, simply follow the below instructions:

  • Log in to your existing account or create an account
  • Select 'Make a claim'
  • Tell us what happened and the expenses you're claiming
  • Check your email for relevant supporting documents to upload
  • Submit your claim and our team will be in contact

What medical expenses am I covered for on an overseas trip?

If your condition is automatically covered, or we’ve accepted and added it to your Certificate of Insurance as a specified medical condition, cover is available for those conditions under our plans.

This cover includes:

  • Cancellation and additional expenses
  • 24/7 Emergency Assistance
  • Overseas medical expenses
  • Evacuation to medical facilities
  • Repatriation back home to Australia

What’s not covered?

Travel insurance is designed to help with those unexpected events that can occur while travelling but doesn’t cover everything – some things we don’t cover include:

  • A loss arising from any existing medical condition of you, a member of the travelling party or a non-travelling close relative or business partner, which is NOT automatically covered, which you did not disclose and which is not an accepted specified medical condition.
  • Any illness or death that arises from a metastatic or terminal prognosis that was made prior to the issue of the Certificate of Insurance.
  • A loss arising from any condition for which you have declined treatment or further investigation recommended by a medical practitioner.
  • Any medical treatment or care that is not required as an emergency, or any alternative therapy, health spa or rehabilitation centre costs, unless it has been agreed to by us.
  • Elective or cosmetic treatment or surgery that is not medically necessary, or any loss arising from these treatments or their complications.

Refer to the PDS for the full terms, conditions, limitations and exclusions that may apply.


Am I covered if I travel somewhere where a travel warning has been issued?

If you choose to travel to a region despite government warnings, you may not be covered. It is important to understand that while a destination has a 'Do Not Travel' warning issued by the Australian Government in place, our travel insurance won't cover a loss that arises if you: travel to, plan to travel to; or choose to remain in that country or region.

If the Australian Government have issued a warning of 'Reconsider your need for travel' or 'All but essential travel' for the region you are travelling to, then you can travel and cover will be provided under the terms of your policy. Be sure to monitor any changes to government advice and risk status.

Please research the area(s) you are travelling to and read the latest government advice at smartraveller.gov.au to see if your planned travel is affected.


† For up to 12 months after the illness or injury first occurs.

# Sub-limits apply.

~ This is a limit per policy; it is the most we’ll pay for all people on your Certificate of Insurance combined, per trip.

> Accompanying children are covered for free provided they are under 25 years old at the date you purchase your policy, are working less than 30 hours per week, are travelling with you on the same itinerary for your trip and are listed on your Certificate of Insurance.

+ Subject to terms, conditions, limitations and exclusions. Benefit limit amounts vary by level of cover.

Woolworths Group Limited, ABN 88 000 014 675, AR 245476 is an authorised representative of nib Travel Services (Australia) Pty Ltd (nib), ABN 81 115 932 173, AFSL 308461 and act as nib's agent and not as your agent. This is general advice only. Before you buy, you should consider your needs, the Product Disclosure Statement (PDS), Financial Services Guide (FSG) and Target Market Determination (TMD) available from us. This insurance is underwritten by Pacific International Insurance Pty Ltd, ABN 83 169 311 193.