Did you know?  2 in 3 pet owners consider not going to the vet due to cost concerns.1

The cost of even common health conditions in dogs, like gastritis, can vary from $500 up to as high as $28,000.1

Pet insurance can help manage the cost of giving your pet the care and treatment needed when illnesses and injuries occur.

Everyday Pet Insurance can help protect your loyal companion. That's why we've been trusted with over 300,000 beloved pets.

An exclusive offer is waiting for you^

Link your Everyday Rewards Card when you get a quote to unlock your exclusive offer.^ Plus collect 200 Everyday Rewards points.^^

10 reasons to protect your best friend with Everyday Pet Insurance

1. You could save up to $600 each year
with 10% off your Woolworths in-store grocery shop every month°


2. Get 24/7 access to VetAssist
valued at $199 a year


3. Claim up to 80% money back*
could help you save on unexpected vet bills


4. Simple and easy claims process
we process 98% of claims processed in 5 days or less»~


5. Help reduce large upfront payments
by claiming eligible vet bills on the spot with GapOnly®=


6. Choose your level of cover
with annual benefit limits from $5,000 - $30,000#


7. Backed by PetSure
Australia's first insurer dedicated solely to pet insurance


8. Pay as you like
with fortnightly, monthly, and annual payment options, to best suit your needs


9. Get 200 free Everyday Rewards points
when you get a quote online^^


10. Quality cover you can count on
Since 2021, we paid customers over $137 million in benefits ~

Want your pet to receive cover from one of Australia’s largest pet insurers?


Get a free personalised wellness guide for your pet

Designed and written by VetAssist Veterinarian - Dr Claire Jenkins

Complete this lifestyle questionnaire to get your personalised pet care guide, including tips on diet, exercise, toilet habits and more.

Get 30% off pet prescription medication**

We're delighted to announce our partnership with PetScripts, a leading online Pet Pharmacy, for your pet's medication.


They're proudly Australian owned and operated by veterinarians, with registered Australian Pharmacists.


Offer is valid until 30 June 2025. T&Cs apply. **

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Multi-award winning insurance

We’re proud to have been awarded Mozo Experts Choice 2023 award for Exceptional Value Accident & Illness Pet Insurance and Reader’s Digest 2022 Highly Commended Trusted Brand Award.

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Frequently asked questions

  • VetAssist connects you to licensed Australian Vets via video or online chat. It allows you to get credible advice at home, or even if you're on the move.
  • You can speak to a vet via video or online chat 24/7 and get advice on whether your pet requires emergency care, or if you can look after them in the comfort of their home.


Find out more about VetAssist

There are different ways you can submit a Pet Insurance claim:

1. Make a claim through your Vet

If your Vet Clinic is a participating GapOnly® Clinic, then your Vet can submit a claim on your behalf, on the spot while you are at the Vet.

Alternatively, your Vet may be able to submit an electronic pet insurance claim on your behalf (sometimes referred to as an eClaim). We will still communicate with you regarding the status of your claim and you will still need to pay for the Vet expenses upfront. For more information about how claims are handled, please refer to the Claims section of your Product Disclosure Statement.


2. Make a claim online

You can also claim online through your MyPet Portal via My Insurance Portal.

To make a claim, through MyPet Portal, you will need the following documentation:

Itemised invoice (a paid invoice that includes individual treatment items and costs adding up to the total amount paid); and Vet consultation notes, if you have them (these are the veterinarian's medical notes from examinations findings).

We may also contact you for additional documentation if needed.

Not registered for My Insurance Portal? Register now.


3. Make a paper claim

If you prefer to submit your claims through the post please follow the 3 steps below:

  • Fill in Pet Insurance Claim Form with your pet’s personal information and sign.
  • Take the Claim Form to your vet and ask your vet to complete in full Part 2 and sign the form.
  • Attach the original detailed itemised invoices, payment receipts and any relevant vet consultation notes to the completed claim form. Please do not staple documents. Ensure your vet includes their practice details on the original invoice.

Then mail your completed Claim Form to:

Everyday Pet Insurance
Locked bag 9021
Castle Hill, NSW, 1765

Contact us on 1300 10 1234 during our operating hours for more information.

In some instances we may require more information to process your claim such as medical history or pathology/laboratory results. We'll contact you or your vet(s) if required.

Because all pets are different, each pet will need to have their own policy which is personalised to them.

Once you've covered your other pet, make sure you add their policy to MyPet Portal via My Insurance Portal, so you can manage all your pet's policies in one place. 

As with most insurance products, there are certain situations where you will not be covered. There are some general exclusions such as:

  • Conditions which occurred prior to commencement of your first policy period or during any applicable waiting period (‘pre-existing conditions’).
  • Routine or preventative treatments (unless routine care (non-insurance benefit) cover is purchased with the Comprehensive Cover or Comprehensive Plus Cover, which provides a contribution up to the routine care limits).
  • Some elective treatments and procedures and breeding or obstetrics.

There may also be specific exclusions which may apply to specific levels of cover.

It is important that you read all of your policy documentation for full details. You can find more information in the Pet Useful Documents section.

Routine care is an optional non-insurance benefit available for Comprehensive and Comprehensive Plus Pet Insurance policyholders.

With routine care cover you can claim your $50 annual sub-limit on either:

  • Vaccinations
  • Health Checks


Plus another $50 for one of the following treatments:

  • Desexing
  • Microchipping
  • Prescription diets
  • Heartworm preventative
  • Obedience training (at Recognised Facility)
  • Dew claw removal
  • Cremation or burial
  • Council registration fees
  • Teeth cleaning
  • Behavioural therapy (By a qualified Animal Behavioural Therapist or vet)
  • Alternative Therapy
  • Dental Illness Treatment

Excess means an amount you contribute towards the cost of your claim(s), as shown on your certificate of insurance. The excess is calculated on a ‘per condition, per policy period’ basis. We do this for each condition treated that is unrelated to any other condition during the same policy period.

Your excess also applies to each emergency boarding claim event. The excess will be deducted from your calculated claim benefits after we apply any benefit limit, sub-limit and the benefit percentage to your claimed amount.

Pet Insurance Info Hub

Understanding pet insurance

Understanding pet insurance

What does pet insurance cover?

What does pet insurance cover?

What to know before getting a dog

What to know before getting a dog

What to know before getting a cat

What to know before getting a cat


Why our customers picked Everyday Pet Insurance


Insurance that fits my needs, easy to understand and easy to sign up. Benefits are a welcome incentive. Communication has been appropriate and not bombarding my news feeds. I feel comfortable with the amount of cover I have and confident with claiming.


Andrea, April 2024

I enjoy having pet insurance, I know my dog is covered. I also love the 10% off my shop at [in-store] Woolworths [once a month], great value. It's also easy to put my claim in and the money is in my account in a couple of days, I haven't had to follow up any claims submitted. Thanks Woolies!

Jodie, July 2023

Important Information

Pet Policies sold to date. 

1 References
https://au.finance.yahoo.com/news/3k-pet-tipping-point-cost-of-living-crisis-232914295.html Animal Medicines Australia report (2022,) “Pets in Australia: a national survey of pets and their people”

**Offer is valid until 30 June 2025 (Offer Period). This entitles you to a 30% discount off your prescription medication purchase from PetScripts Pty Ltd ABN 73 610 444 427 (PetScripts) whilst your policy remains in force during the Offer Period and cannot be used in conjunction with any other offer. This offer only applies to medication prescribed to the pet insured under Everyday Pet Insurance Policies. Services provided by PetScripts are separate to your pet insurance policy. The 30% discount offer is subject to PetScripts' general Terms and Conditions, including the Privacy Policy which are available online at www.petscripts.com.au. Everyday Pet Insurance may withdraw or extend this offer at any time without notice.


° This offer is only available for policyholders who have a registered Everyday Rewards card linked to their eligible active Everyday Insurance policy. This offer is limited to one in-store Woolworths Supermarket transaction up to $500, with a maximum saving of $50 per Everyday Rewards card, per month, regardless of the number of Woolworths services you use. For full T&Cs click here.


^ To Unlock Your Offer, simply choose your offer of choice and ensure you have linked your active registered Everyday Rewards card when purchasing an eligible Everyday Pet Insurance policy online. Unlock Your Offer is only available on new Basic, Standard, Comprehensive, Comprehensive Plus or Indoor Cat Cover policies. Each personalised offer is subject to specific Terms and Conditions, personal to you, and available only on your Everyday Rewards Card. Your selected personalised offer cannot be used in conjunction with any other offer unless specified. Your selected personalised offer only applies to the first policy period unless otherwise specified. You cannot select or change your chosen personalised offer after the policy is purchased. Enjoyment of Everyday Rewards is subject to the Everyday Rewards Terms and Conditions and the Everyday Pet Insurance Terms and Conditions contained in the Product Disclosure Statement. Woolworths reserves the right to withdraw or extend this discount or offer at any time, without notice.

You may not collect Everyday Rewards points if earning those points would cause you to exceed $4,000 Everyday Rewards dollars (as set out in the Everyday Rewards Terms and Conditions).


^^ This offer is personal to you and will be available only on the Everyday Rewards Card entered at time of quote. Offer applies to new Everyday Insurance quotes made online at insurance.everyday.com.au from 28 April 2023. Collect 200 Everyday Rewards points when you complete a quote online at insurance.everyday.com.au (excluding Roadside Assist, Life Insurance, Travel, Car, Home and Landlords Insurance) and provide your valid Everyday Rewards Card number at the time of quote. This offer can be enjoyed a maximum of once only per eligible insurance product every 90 days. Cannot be used in conjunction with any other offer unless otherwise specified. Your Everyday Rewards Points will be loaded onto your Everyday Rewards Card within 10 business days of the quote being completed. Enjoyment of Everyday Rewards is subject to the Everyday Rewards Terms and Conditions and the Everyday Insurance terms and conditions contained in the Product Disclosure Statement. Woolworths reserves the right to withdraw or extend this discount or offer at any time, without notice.

You may not collect Everyday Rewards points if earning those points would cause you to exceed $4,000 Everyday Rewards dollars (as set out in the Everyday Rewards Terms and Conditions).


† Offer available to new Everyday Pet Insurance policyholders, and is limited to 1 membership per eligible policy. The free membership offer (valued at $199p.a) is from the date of your policy commencement, provided your Everyday Pet Insurance policy remains active. You are not eligible to redeem the free membership subscription for cash or credit. VetAssist is a separate subscription based service to the Everyday Pet Insurance product, and is provided independently by Everyday Insurance third party service provider, VetChat Services Pty Ltd (VetChat). Click here for full VetAssist Service terms and conditions. Everyday Insurance reserves the right to withdraw or extend this offer at anytime, without notice.


* Limits, waiting periods, exclusions and excesses may apply.


Testimonials based on individual circumstances and varying factors such as cover options, excess, risk ratings and available discounts.


Policy Terms and Conditions, exclusions and limits apply. Benefit limit amounts vary by level of cover.


>> Once all required claims documentation has been received.

Based on PetSure data February 2023 to January 2024.


= The gap is defined as the difference between the vet's invoice and the claim benefit under your policy. Policy terms and conditions apply. GapOnly® is only available at participating Vets. Please visit GapOnly® to search for GapOnly® enabled vets. GapOnly® is a trademark owned by PetSure (Australia) Pty Ltd (PetSure) (ABN 95 075 949 923, AFSL 420183).