International Travel Insurance

Heading overseas? Whether you’re off to Thailand for a short getaway or going away for a longer adventure in Europe, Everyday Insurance from Woolworths can be there for you, so you can relax and focus on your holiday.

 
An exclusive offer is waiting for you^
Link your Everyday Rewards Card when you get a Travel Insurance quote to see your exclusive offer^

Pick from our range of international cover options:

 

Benefits & limitations
(Applicable benefits and limits are per adult)

 

Comprehensive

 

Standard

 

Basic

 

Frequent Traveller

Overseas medical expensesUnlimited for up to 12 monthsUnlimited for up to 12 monthsUnlimited for up to 12 monthsUnlimited for up to 12 months
Luggage and personal effects#up to $12,000up to $5,000up to $2,000up to $12,000
Cover available for travel delay$2,000$1,000 $2,000
Rental vehicle excess~from $5,000 with the option to increase limits$2,000 from $5,000 with the option to increase limits
Cancellation or holiday deferment costs cover available~from $5,000 with the option to increase limitsfrom $2,500 with the option to increase limitsup to $2,500 limitsfrom $10,000 with the option to increase limits
Coronavirus travel costsup to $10,000  up to $7,500

Above is a summary table only. Please read the Product Disclosure Statement for full terms, conditions, limitations and exclusions that apply.

Optional extras

Rental Vehicle Excess Option

Increase limit on eligible plans, up to an additional $5,000 for hired rental vehicle insurance excess following an accident or theft.~
 

Rental Vehicle Excess Option

Snow Sports Cover Option

Optional cover available on eligible plans to cover participation in snow sports and some costs associated with unused ski lift passes, ski run closures and hire replacement snow equipment.+

Snow Sports Cover Option

Specified Luggage Items Cover Option

Get optional extra cover on some plans for valuable luggage items listed on your policy up to $4,000 per item or $10,000 combined. Additional premiums may apply.+

Specified Luggage Items Cover Option


Get a Travel Insurance quote now

Why consider Everyday Travel Insurance from Woolworths?

24/7 Emergency Assistance

Our friendly Emergency Assistance team are here 24 hours a day, 7 days a week

24/7 Emergency Assistance

Free cover for under 25s

Dependents under 25 receive free cover when travelling with an insured parent>

Free cover for under 25s

No age limits

No age limits on Comprehensive or Frequent Traveller plans+
 

No age limits

Making claim time easy

You can submit your claim online anywhere in the world through our online portal

Making claim time easy

Frequently asked questions

You can purchase a policy after leaving your home in Australia, however, there is a 72-hour waiting period before cover for any events begins. In addition, if you purchase while you're travelling, you must purchase cover up to the date you will return to your home in Australia - we don’t offer cover for only the middle portion of your trip.

If you have an existing Everyday Travel Insurance policy that will end whilst you are travelling, and you purchase a new policy before that period of insurance ends, so there is no gap between periods of insurance, then the waiting period will not apply to that new policy.

Where possible, you must obtain documentation from the airline carrier or tour operator that verifies a delay or cancellation took place and includes details such as the reason/s for the delay and length of delay.

Travel must be delayed by at least six hours to meet the criteria for all Everyday Travel Insurance policies. If you know you'll be stuck at the airport for more than six hours you should contact the airline carrier or tour operator in the first instance to seek a refund, credit, or some form of financial compensation or arrangement specific to your needs.

If you do need to submit a claim for a travel delay, you must contact us to submit your claim as soon as possible.

There are any number of reasons people have to cancel their holidays, even at the last minute.

If you have to unexpectedly cancel your trip because of any one of the specific events listed in the PDS, Everyday Travel Insurance offers cover for the non-refundable costs of your trip and the travel agent cancellation fees, or the costs to rearrange your trip (provided the rearrangement cost is less than the amount you would have incurred had you cancelled your trip).

To submit a claim online, simply follow the below instructions:

Log into your My Insurance Portal account or create an account

  • Access your Travel Insurance policy by clicking the Travel Portal tile
  • Select "My Claims" and click on "Make a claim"
  • Tell us what happened and the expenses you're claiming
  • Check your email for relevant supporting documents to upload
  • Submit your claim and our team will be in contact

If your condition is automatically covered, or we’ve accepted and added it to your Certificate of Insurance as a specified medical condition, cover is available for those conditions under our plans.

This cover includes:

  • Cancellation and additional expenses
  • 24/7 Emergency Assistance
  • Overseas medical expenses
  • Evacuation to medical facilities
  • Repatriation back home to Australia

 

What’s not covered?

Travel insurance is designed to help with those unexpected events that can occur while travelling but doesn’t cover everything – some things we don’t cover include:

  • A loss arising from any existing medical condition of you, a member of the travelling party or a non-travelling close relative or business partner, which is NOT automatically covered, which you did not disclose and which is not an accepted specified medical condition.
  • Any illness or death that arises from a metastatic or terminal prognosis that was made prior to the issue of the Certificate of Insurance.
  • A loss arising from any condition for which you have declined treatment or further investigation recommended by a medical practitioner.
  • Any medical treatment or care that is not required as an emergency, or any alternative therapy, health spa or rehabilitation centre costs, unless it has been agreed to by us.
  • Elective or cosmetic treatment or surgery that is not medically necessary, or any loss arising from these treatments or their complications.

 

Refer to the PDS for the full terms, conditions, limitations and exclusions that may apply.

 

If you choose to travel to a region despite government warnings, you may not be covered. It is important to understand that while a destination has a 'Do Not Travel' warning issued by the Australian Government in place, our travel insurance won't cover a loss that arises if you: travel to, plan to travel to; or choose to remain in that country or region.

If the Australian Government have issued a warning of 'Reconsider your need for travel' or 'All but essential travel' for the region you are travelling to, then you can travel and cover will be provided under the terms of your policy. Be sure to monitor any changes to government advice and risk status.

Please research the area(s) you are travelling to and read the latest government advice at smartraveller.gov.au  to see if your planned travel is affected.

Travel Insurance Info Hub

Understanding Travel Insurance

Understanding Travel Insurance

What is snow sports cover?
 

What is snow sports cover?

What is Rental Car Excess Option?

What is Rental Car Excess Option?

What is Specified Items Cover?

What is Specified Items Cover?

Important information

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To Unlock Your Offer, simply select your offer of choice and ensure you have linked your active registered Everyday Rewards card when purchasing an eligible Everyday Travel Insurance policy online.

Unlock Your Offer is only available on new International, Domestic and Frequent Traveller policies.

Each personalised offer is subject to specific T&Cs, personal to you, and available only on your Everyday Rewards Card. Your selected personalised offer cannot be used in conjunction with any other offer unless specified. Your selected personalised offer only applies to the first policy period unless otherwise specified. You cannot select or change your chosen personalised offer after the policy is purchased.

Enjoyment of Everyday Rewards, and each offer is subject to the Everyday Rewards Terms & Conditions and meeting the eligibility criteria specified in the Everyday Travel Insurance PDS associated with the chosen plan. Please consider the Product Disclosure Statement, Financial Services Guide and Target Market Determination available here to determine if the products are right for you. Woolworths reserves the right to vary or remove an offer at any time, and will provide reasonable notice of any such changes.

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† For up to 12 months after the illness or injury first occurs.

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# Sub-limits apply.

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This is a limit per policy; it is the most we’ll pay for all people on your Certificate of Insurance combined, per trip.

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> Accompanying children are covered for free provided they are under 25 years old at the date you purchase your policy, are working less than 30 hours per week, are travelling with you on the same itinerary for your trip and are listed on your Certificate of Insurance.

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+ Subject to terms, conditions, limitations and exclusions. Benefit limit amounts vary by level of cover.