Did you know?

Pet insurance can help manage the cost of giving your pet the care and treatment needed when illnesses and injuries occur.

2 in 3 pet owners consider not going to the vet due to cost concerns.1

The cost of common health conditions in dogs, like gastritis, can vary from $500 up to as high as $28,000.1

Everyday Pet Insurance can help protect your loyal companion. That's why we've been trusted with over 300,000 beloved pets.


Unlock your exclusive Pet Insurance offer,^ when you get a quote and link your Everyday Rewards Card.
Plus collect 500 Everyday Rewards Points.^^


Why choose Everyday Pet Insurance from Woolworths?

Claim up to $30,000 a year with Comprehensive Plus Pet Insurance.#

We process 90% of claims within just 1 day.»~

Claim on the spot and only pay the gap with GapOnly.®=

Free access to vetassist

Free 24/7 access to an online vet with VetAssist.†

 

Why our customers picked Everyday Pet Insurance

 

Insurance that fits my needs, easy to understand and easy to sign up. Benefits are a welcome incentive. Communication has been appropriate and not bombarding my news feeds. I feel comfortable with the amount of cover I have and confident with claiming.

 

Andrea, April 2024

I enjoy having pet insurance, I know my dog is covered. I also love the 10% off my shop at [in-store] Woolworths [once a month], great value. It's also easy to put my claim in and the money is in my account in a couple of days, I haven't had to follow up any claims submitted. Thanks Woolies!

Jodie, July 2023

10 reasons to protect your best friend with Everyday Pet Insurance

1. Save up to $600 a year on groceries.°
With 10% off an in-store Woolworths shop every month.°
2. Did you know unexpected bills have cost pet owners up to $31,247~~ in a single year? 
Claim up to 80% back on eligible vet bills.*
3. Pay the Gap only.
Claim your benefit on the spot with GapOnly.® and only pay the gap on eligible claims.=
4. Simple and easy claims process.
We process 98% of claims in 5 days or less.»~
5. Free access to VetAssist 24/7.
Contact a licensed Australian Vet for free via video call or online chat. Valued at $199 p.a.
6. Everyday Rewards Points.
In a year Everyday Pet Insurance customers have collected over 87 million Everyday Rewards Points which could save them over $435,000++ on groceries!
7. Claim up to $30,000 a year. 
With Comprehensive Plus Pet Insurance.#
8. Backed by PetSure.
Australia's first insurer dedicated solely to pet insurance.
9. Pay as you like.
With fortnightly, monthly, and annual payment options, to best suit your needs.
10. Quality cover you can count on.
Since 2021, we paid customers over $137 million in claims.~

Multi-award winning insurance

We’re proud to have been awarded Mozo Experts Choice 2023 award for Exceptional Value Accident & Illness Pet Insurance and Reader’s Digest 2022 Highly Commended Trusted Brand Award.

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What is GapOnly®?

Pet insurance that pays upfront

 

When your pet needs care, GapOnly® can simplify the Pet Insurance claims process. 

With GapOnly®, participating vets can submit the claim and it will be processed in minutes. You claim on the spot and only pay the 'gap' - the gap is the difference between the vet's bill and your insurance benefit - on eligible claims.=

 

This means less out-of-pocket expenses, less waiting, less paperwork, and more time to focus on your pet's recovery.

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You can save up to $600 a year on your groceries.°

As an Everyday Pet Insurance customer, get 10% off an in-store grocery shop, every month.°

Get a free personalised wellness guide for your pet

Designed and written by VetAssist Veterinarian - Dr Claire Jenkins

Complete this lifestyle questionnaire to get your personalised pet care guide, including tips on diet, exercise, toilet habits and more.

HealthyPet

Get 30% off pet prescription medication**

We're delighted to announce our partnership with PetScripts, a leading online Pet Pharmacy, for your pet's medication.

 

They're proudly Australian owned and operated by veterinarians, with registered Australian Pharmacists.

 

Offer is valid until 30 June 2025. T&Cs apply. **

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Frequently asked questions

  • VetAssist connects you to licensed Australian Vets via video or online chat. It allows you to get credible advice at home, or even if you're on the move.
  • You can speak to a vet via video or online chat 24/7 and get advice on whether your pet requires emergency care, or if you can look after them in the comfort of their home.

 

Find out more about VetAssist

There are different ways you can submit a Pet Insurance claim:

1. Make a claim through your Vet

If your Vet Clinic is a participating GapOnly® Clinic, then your Vet can submit a claim on your behalf, on the spot while you are at the Vet.

Alternatively, your Vet may be able to submit an electronic pet insurance claim on your behalf (sometimes referred to as an eClaim). We will still communicate with you regarding the status of your claim and you will still need to pay for the Vet expenses upfront. For more information about how claims are handled, please refer to the Claims section of your Product Disclosure Statement.

 

2. Make a claim online

You can also claim online through your MyPet Portal via My Insurance Portal.

To make a claim, through MyPet Portal, you will need the following documentation:

Itemised invoice (a paid invoice that includes individual treatment items and costs adding up to the total amount paid); and Vet consultation notes, if you have them (these are the veterinarian's medical notes from examinations findings).

We may also contact you for additional documentation if needed.

Not registered for My Insurance Portal? Register now.

 

3. Make a paper claim

If you prefer to submit your claims through the post please follow the 3 steps below:

  • Fill in Pet Insurance Claim Form with your pet’s personal information and sign.
  • Take the Claim Form to your vet and ask your vet to complete in full Part 2 and sign the form.
  • Attach the original detailed itemised invoices, payment receipts and any relevant vet consultation notes to the completed claim form. Please do not staple documents. Ensure your vet includes their practice details on the original invoice.
  •  

Then mail your completed Claim Form to:

Everyday Pet Insurance
Locked bag 9021
Castle Hill, NSW, 1765

Contact us on 1300 10 1234 during our operating hours for more information.

In some instances we may require more information to process your claim such as medical history or pathology/laboratory results. We'll contact you or your vet(s) if required.

Because all pets are different, each pet will need to have their own policy which is personalised to them.

Once you've covered your other pet, make sure you add their policy to MyPet Portal via My Insurance Portal, so you can manage all your pet's policies in one place. 

As with most insurance products, there are certain situations where you will not be covered. There are some general exclusions such as:

  • Conditions which occurred prior to commencement of your first policy period or during any applicable waiting period (‘pre-existing conditions’).
  • Routine or preventative treatments (unless routine care (non-insurance benefit) cover is purchased with the Comprehensive Cover or Comprehensive Plus Cover, which provides a contribution up to the routine care limits).
  • Some elective treatments and procedures and breeding or obstetrics.
  •  

There may also be specific exclusions which may apply to specific levels of cover.

It is important that you read all of your policy documentation for full details. You can find more information in the Pet Useful Documents section.

Routine care is an optional non-insurance benefit available for Comprehensive and Comprehensive Plus Pet Insurance policyholders.

With routine care cover you can claim your $50 annual sub-limit on either:

  • Vaccinations
  • Health Checks

 

Plus another $50 for one of the following treatments:

  • Desexing
  • Microchipping
  • Prescription diets
  • Heartworm preventative
  • Obedience training (at Recognised Facility)
  • Dew claw removal
  • Cremation or burial
  • Council registration fees
  • Teeth cleaning
  • Behavioural therapy (By a qualified Animal Behavioural Therapist or vet)
  • Alternative Therapy
  • Dental Illness Treatment

Excess means an amount you contribute towards the cost of your claim(s), as shown on your certificate of insurance. The excess is calculated on a ‘per condition, per policy period’ basis. We do this for each condition treated that is unrelated to any other condition during the same policy period.

Your excess also applies to each emergency boarding claim event. The excess will be deducted from your calculated claim benefits after we apply any benefit limit, sub-limit and the benefit percentage to your claimed amount.

Pet Insurance Info Hub

Understanding pet insurance

Understanding pet insurance

What does pet insurance cover?

What does pet insurance cover?

Most common types of dog surgery in Australia

Common types of dog surgery in Australia

What to know before getting a cat

What to know before getting a cat

Important Information

Pet Policies sold to date. 

1 References
https://au.finance.yahoo.com/news/3k-pet-tipping-point-cost-of-living-crisis-232914295.html Animal Medicines Australia report (2022,) “Pets in Australia: a national survey of pets and their people”

**Offer is valid until 30 June 2025 (Offer Period). This entitles you to a 30% discount off your prescription medication purchase from PetScripts Pty Ltd ABN 73 610 444 427 (PetScripts) whilst your policy remains in force during the Offer Period and cannot be used in conjunction with any other offer. This offer only applies to medication prescribed to the pet insured under Everyday Pet Insurance Policies. Services provided by PetScripts are separate to your pet insurance policy. The 30% discount offer is subject to PetScripts' general Terms and Conditions, including the Privacy Policy which are available online at www.petscripts.com.au. Everyday Pet Insurance may withdraw or extend this offer at any time without notice.

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° This offer is only available for policyholders who have a registered Everyday Rewards Card linked to their eligible active Everyday Insurance policy. This offer is limited to one in-store Woolworths Supermarket transaction up to $500, with a maximum saving of $50 per Everyday Rewards Card, per month, regardless of the number of Woolworths services you use. For full T&Cs click here.

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* Limits, waiting periods, exclusions and excesses may apply.

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† Offer available to new Everyday Pet Insurance policyholders, and is limited to 1 membership per eligible policy. The free membership offer (valued at $199p.a) is from the date of your policy commencement, provided your Everyday Pet Insurance policy remains active. You are not eligible to redeem the free membership subscription for cash or credit. VetAssist is a separate subscription based service to the Everyday Pet Insurance product, and is provided independently by Everyday Insurance third party service provider, VetChat Services Pty Ltd (VetChat). Click here for full VetAssist Service terms and conditions. Everyday Insurance reserves the right to vary or remove this offer at any time and will provide reasonable notice of any such changes.

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^ To Unlock Your Offer, simply choose your offer of choice and ensure you have linked your active registered Everyday Rewards Card when purchasing an eligible Everyday Pet Insurance policy online. Unlock Your Offer is only available on new Basic, Standard, Comprehensive, Comprehensive Plus or Indoor Cat Cover policies. Each personalised offer is subject to specific Terms and Conditions, personal to you, and available only on your Everyday Rewards Card. Your selected personalised offer cannot be used in conjunction with any other offer unless specified. Your selected personalised offer only applies to the first policy period unless otherwise specified. You cannot select or change your chosen personalised offer after the policy is purchased. Enjoyment of Everyday Rewards is subject to the Everyday Rewards Terms and Conditions and the eligibility criteria specified in the Everyday Pet Insurance Product Disclosure Statement. Please consider the Product Disclosure Statement, Financial Services Guide and Target Market Determination available here to determine if the products are right for you. Woolworths reserves the right to vary or remove an offer at any time, and will provide reasonable notice of any such changes.

You may not collect Everyday Rewards Points if earning those points would cause you to exceed $4,000 Everyday Rewards dollars (as set out in the Everyday Rewards Terms and Conditions).

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^^ This offer is personal to you and will be available only on the Everyday Rewards Card entered at time of quote. Offer applies to new Everyday Pet Insurance quotes made online at insurance.everyday.com.au from 14 October 2024 to 31 January 2025. Collect 500 Everyday Rewards Points when you complete a quote online at insurance.everyday.com.au (excluding Roadside Assist, Life Insurance, Travel, Car, Home & Landlords Insurance) and provide your valid Everyday Rewards Card number at the time of quote.

This offer can be enjoyed a maximum of once only per eligible insurance product every 90 days. Cannot be used in conjunction with any other offer unless otherwise specified. Your Everyday Rewards Points will be loaded onto your Everyday Rewards Card within 10 business days of the quote being completed. Enjoyment of Everyday Rewards is subject to the Everyday Rewards Terms and Conditions and the Everyday Insurance Terms and Conditions contained in the Product Disclosure Statement. Woolworths reserves the right to withdraw or extend this discount or offer at any time, without notice.

You may not collect Everyday Rewards Points if earning those points would cause you to exceed $4,000 Everyday Rewards dollars (as set out in the Everyday Rewards Terms and Conditions).

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~~ Based on PetSure data January 2023 to December 2023.

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>> Once all required claims documentation has been received.

Based on PetSure data February 2023 to January 2024.

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= The gap is defined as the difference between the vet's invoice and the claim benefit under your policy. Policy terms and conditions apply. GapOnly® is only available at participating Vets. Please visit GapOnly® to search for GapOnly® enabled vets. GapOnly® is a trademark owned by PetSure (Australia) Pty Ltd (PetSure) (ABN 95 075 949 923, AFSL 420183).

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++ Based on Everyday Rewards data from Everyday Pet Insurance customers from Feb 2023 - Feb 2024 assuming all points have been converted to dollars. Everyday Rewards Points can also be converted to Qantas Points.

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Policy Terms and Conditions, exclusions and limits apply. Benefit limit amounts vary by level of cover.

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Testimonials are based on individual circumstances and may not reflect your experience. They may be influenced by factors such as cover options, excess, risk ratings, and available discounts, as well as the person’s own objectives, situation and needs. All claims are assessed on a case by case basis and subject to the terms and conditions including limits and exclusions of the insurance policy.