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* Limits, waiting periods, exclusions and excesses may apply.
Handy Hints with Dr Harry: Why It's Important to Have a Good Relationship with your Vet
Having a strong relationship with your veterinarian is an important part of pet ownership. While they’ll never know the animal as well as you, Dr Harry explains why knowledge of the pet’s medical history and behaviours may mean your vet can ascertain a diagnosis more efficiently.
“You understand your animal better than anyone else because it lives with you and you know its daily routine. Whether it’s a cat or a dog you know its daily routine.”
“So, if it suddenly starts to do something different, maybe it refuses to eat something it would normally eat and enjoy maybe it just doesn’t eat at all, maybe it’s drinking more water, maybe it’s not drinking at all, something is different about your pet and you know because you’re there 24/7 seeing what this animal does.”
“Your veterinarian only gets to sit down with them for fifteen minutes, so what can you do as a pet owner, to help them understand your pet's needs?”
“Well, you can make notes and I think that’s very good, but get out your mobile phone and take a picture because if your dog has collapsed, for argument’s sake, there’s a collapse because:
- it is having an epileptic seizure
- it has heat stroke or;
- it has got low blood sugar
"All these things look very similar but are entirely different.”
“Your vet, however, can pick the difference. That’s why, if you’re going on a regular basis and you’ve got that important relationship, your vet can help you out.”
“And sometimes prevent problems and that’s even more important.”
Please note: Not all conditions, vet visits and treatments are covered by Everyday Pet Insurance. Refer to the Product Disclosure Statement for details of coverage.
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# Policy Terms and Conditions, exclusions and limits apply. Benefit limit amounts vary by level of cover.
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= The gap is defined as the difference between the vet's invoice and the claim benefit under your policy. Policy terms and conditions apply. GapOnly® is only available at participating Vets. Please visit GapOnly® to search for GapOnly® enabled vets. GapOnly® is a trademark owned by PetSure (Australia) Pty Ltd (PetSure) (ABN 95 075 949 923, AFSL 420183).
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‡ Cover is available for the life of your pet provided you renew your policy each year without any break, lapse or change in the level of Cover. This means once your pet is insured with us and as long as we continue to offer the product, you will be able to renew your policy for that pet for life and your cover level will not be reduced as your pet ages provided you continuously maintain the cover. Cover is subject to the terms and conditions of your renewing policy. See details in your PDS.
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Any general advice provided by Dr Harry Cooper in relation to Everyday Pet Insurance is provided as an Authorised Representative of Hollard and PetSure through an arrangement with Woolworths AR No. 1000933.
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Everyday Pet Insurance policies entered into for the first time prior to 17 July 2023 and subsequent renewals of those policies are issued by The Hollard Insurance Company Pty Ltd ABN 78 090 584 473, AFSL 241436 (Hollard), arranged and administered by PetSure (Australia) Pty Ltd ABN 95 075 949 923, AFSL 420183 (PetSure) and promoted and distributed by Hollard’s Authorised Representative (AR) Woolworths Group Limited ABN 88 000 014 675, AR 245476 (Woolworths). Everyday Pet Insurance policies entered into for the first time on or after 17 July 2023 and subsequent renewals of those policies are issued by PetSure and promoted and distributed by PetSure’s AR, Woolworths. Any advice provided is general only and does not take into account your individual objectives, financial situation or needs. Please consider the Product Disclosure Statement (PDS) to ensure this product meets your needs before purchasing, or choosing to continue with the product. PDS and Target Market Determination available at insurance.everyday.com.au/pet-insurance.
