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What is Routine Care

Routine Care is an optional non-insurance benefit available to you as part of your Everyday Comprehensive & Comprehensive Plus Pet cover. It offers $100 towards a specified list of routine and preventative health care for your pet and is easily claimed in MyPet Portal via My Insurance Portal.

[Everyday] Pet Insurance gives me absolute peace of mind that if anything did happen to my cat, then I would be able to give him the care he needs. Any time I have had to make a claim it has been super straight forward, fast and easy.
Isabella, NSW

What does Routine Care cover?

With Routine Care cover you can claim your $50 Annual Benefit on one of the following treatments

pet vaccines

Vaccinations

Includes the standard canine and feline vaccinations to help protect your pet against certain diseases

pet health check

Health Checks

Check-ups related to checking the general health of your pet, and not related to a known Illness or Specified Accidental Injury

Plus $50 towards one of the following treatments

  • Desexing
  • Heartworm preventative
  • Dew claw removal
  • Prescription diets
  • Microchipping
  • Teeth cleaning
  • Cremation or burial
  • Council registration fees
  • Dental illness treatment
  • Alternative therapy
  • Behavioural therapy†
  • Obedience training
    (at Recognised Facility)

For more information, please refer to the Pet Insurance Product Disclosure Statement.

 

Start your Routine Care claim now

 

What to expect when you make a Routine Care claim

step one

 

The easiest way to claim is online. Simply upload a copy of the itemised invoice and the consultation notes from your vet visit, if applicable, through MyPet Portal via My Insurance Portal

step two

 

Once your claim is submitted, a claims specialist will assess your claim and make a decision on the outcome

step three

 

If your claim is approved we will then reimburse you up to the applicable Routine Care limit

 

Important information

† By a qualified Animal Behavioural Therapist or Vet.

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Everyday Pet Insurance policies entered into for the first time prior to 17 July 2023 and subsequent renewals of those policies are issued by The Hollard Insurance Company Pty Ltd ABN 78 090 584 473, AFSL 241436 (Hollard), arranged and administered by PetSure (Australia) Pty Ltd ABN 95 075 949 923, AFSL 420183 (PetSure) and promoted and distributed by Hollard’s Authorised Representative (AR) Woolworths Group Limited ABN 88 000 014 675, AR 245476 (Woolworths). Everyday Pet Insurance policies entered into for the first time on or after 17 July 2023 and subsequent renewals of those policies are issued by PetSure and promoted and distributed by PetSure’s AR, Woolworths. Any advice provided is general only and does not take into account your individual objectives, financial situation or needs. Please consider the Product Disclosure Statement (PDS) to ensure this product meets your needs before purchasing, or choosing to continue with the product. PDS and Target Market Determination available at insurance.everyday.com.au/pet-insurance.

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Life Insurance is issued by Swiss Re Life & Health Australia Limited ABN 74 000 218 306 AFSL No. 324908 (Swiss Re) and administered by Greenstone Financial Services Pty Ltd, ABN 53 128 692 884; AFSL No. 343079 (Greenstone). Roadside assistance is provided by Digicall Assist Pty Ltd ABN 92 152 605 340. Car, Home, and Landlords Insurance are issued by The Hollard Insurance Company Pty Ltd ABN 78 090 584 473 AFSL No. 241436 (Hollard).

Pet Insurance policies are issued by PetSure (Australia) Pty Ltd ABN 95 075 949 923, AFSL 420183, except for those entered into before 17 July 2023 & subsequent renewals, which are issued by Hollard.

Travel Insurance policies are issued by Pacific International Insurance Pty Ltd, ABN 83 169 311 193 and administered by nib Travel Services (Australia) Pty Ltd (nib), ABN 81 115 932 173, AFSL 308461. 

Woolworths Group Limited, AR 245476 acts as Hollard, PetSure, nib’s and Greenstone's Authorised Representative.

Any general advice provided does not consider your objectives, financial situation or needs. Please consider the Product Disclosure Statement (PDS), Financial Services Guide (FSG) Target Market Determination (TMD) available on this website, to decide if the product is right for you.

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