Cat's out of the bag! Get a pet insurance policy designed for the lifestyle of your home loving cat that includes cover for a range of specified conditions that can affect them.
These product features are effective for policies sold after 17 July 2023.
Specified accidental injury & illness cover
Specified conditions cover for 11 stated conditions & optional dental lllness benefit
Specified accidental injury & illness cover
Specified accidental injury & illness cover + optional non-insurance routine care
Specified accidental injury & illness cover + optional non-insurance routine care
Indoor Cat plan allows you the option to add on dental illness benefit where you can claim up to $1,000 annually on specified dental conditions.
Our Indoor Cat plan specified conditions cover is specifically designed for cats that live indoors which is why only the most common 11 conditions that affect indoor cats are covered.
96%
of claims processed
in 5 days or less»~
Over $85 million
in benefits paid out~
With VetAssist you can have a video call or online chat consultation with a licensed Australian Vet. It's perfect for those times when you're unsure if a trip to the Vet is required and you need some advice.
Claim up to $30,000 a year
Get up to 80% back on eligible vet bills
Your pet is covered from 8 weeks old for life
Claim your benefit on the spot and only pay the gap on eligible claims=
"[Everyday] Pet Insurance gives me absolute peace of mind that if anything did happen to my cat, then I would be able to give him the care he needs. Anytime I have had to make a claim it has been super straight forward, fast and easy."
Isabella, NSW
"Prompt service, ease of access on a mobile device to claim for bills, always been approved for vet consultations, procedures and medication and the rebate is sent straight to your address. Highly recommend."
Carly, WA
There are different ways you can submit a Pet Insurance claim:
1. Make a claim through your Vet
If your Vet Clinic is a participating GapOnly® Clinic, then your Vet can submit a claim on your behalf, on the spot while you are at the Vet.
Alternatively, your Vet may be able to submit an electronic pet insurance claim on your behalf (sometimes referred to as an eClaim). We will still communicate with you regarding the status of your claim and you will still need to pay for the Vet expenses upfront. For more information about how claims are handled, please refer to the Claims section of your Product Disclosure Statement.
2. Make a claim online
You can also claim online through your MyPet Portal via My Insurance Portal.
To make a claim, through MyPet Portal, you will need the following documentation:
Itemised invoice (a paid invoice that includes individual treatment items and costs adding up to the total amount paid); and Vet consultation notes, if you have them (these are the veterinarian's medical notes from examinations findings).
We may also contact you for additional documentation if needed.
Not registered for My Insurance Portal? Register now.
3. Make a paper claim
If you prefer to submit your claims through the post please follow the 3 steps below:
Then mail your completed Claim Form to:
Everyday Pet Insurance
Locked bag 9021
Castle Hill, NSW, 1765
Contact us on 1300 10 1234 during our operating hours for more information.
In some instances we may require more information to process your claim such as medical history or pathology/laboratory results. We'll contact you or your vet(s) if required.
Depending on the age and type of pet you have, Everyday Pet Insurance has different levels of cover to suit your needs.
If your dog is between 8 weeks of age and up to 9 years of age, you can select from:
If your cat is between 8 weeks of age and up to 9 years of age, you are able to select from:
If your dog or cat is over 9 years of age, you are only able to select Basic Cover as there is no upper age limit applicable.
Once your pet is covered with Everyday Pet Insurance, you will be able to cover your pet for their life simply by renewing your cover annually (provided there is no break in cover, we continue to offer the product and subject to the terms and conditions of your renewing policy) and paying premiums when they are due.
Because all pets are different, each pet will need to have their own policy which is personalised to them.
Once you've covered your other pet, make sure you add their policy to MyPet Portal via My Insurance Portal, so you can manage all your pet's policies in one place.
As with most insurance products, there are certain situations where you will not be covered. There are some general exclusions such as:
There may also be specific exclusions which may apply to specific levels of cover.
It is important that you read all of your policy documentation for full details. You can find more information in the Pet Useful Documents section.
For your convenience and to ensure continuity of cover for your pet, we will automatically renew your policy each year for as long as we continue to provide this product, and subject to the applicable terms and conditions of each policy.
We will send your renewal notice at least 14 days before your policy is due to expire and it will remind you to check your policy limits to see if the level of cover is still right for you.
You can opt-out of the automatic renewal process by contacting us. If you have chosen for your policy not to automatically renew, you will need to contact us each year to renew your cover.
When joining Everyday Pet Insurance, the waiting periods that apply are:
There is no waiting period for specified accidental injury cover.
For more information, please refer to the Pet Insurance Product Disclosure Statement.
° Offer valid for Everyday Insurance Policyholders (excluding Compulsory Third Party (CTP) Green Slip policyholders and Everyday Travel Insurance policyholders) with a registered Everyday Rewards card, linked to your policy, when making a purchase of up to $500 on groceries. Offer can only be redeemed once during the Offer Period. For full T&Cs click here.
* Limits, waiting periods, exclusions and excesses may apply.
‡ Cover is available for the life of your pet provided you renew your policy each year without any break, lapse or change in the level of Cover. This means once your pet is insured with us and as long as we continue to offer the product, you will be able to renew your policy for that pet for life and your cover level will not be reduced as your pet ages provided you continuously maintain the cover. Cover is subject to the terms and conditions of your renewing policy. See details in your PDS.
† Offer available to new Everyday Pet Insurance policyholders, and is limited to 1 membership per eligible policy. The free membership offer (valued at $199p.a) is from the date of your policy commencement, provided your Everyday Pet Insurance policy remains active. You are not eligible to redeem the free membership subscription for cash or credit. VetAssist is a separate subscription based service to the Everyday Pet Insurance product, and is provided independently by Woolworth’s third party service provider, VetChat Services Pty Ltd (VetChat). Click here for full VetAssist Service terms and conditions. Woolworths reserves the right to withdraw or extend this offer at anytime, without notice.
>> Once all required claims documentation has been received.
~ Based on Everyday Pet Insurance data from Jan 2021 - Oct 2022.
# Policy Terms and Conditions, exclusions and limits apply. Benefit limit amounts vary by level of cover.
Testimonials based on individual circumstances and varying factors such as cover options, excess, risk ratings and available discounts.
Everyday Pet Insurance policies entered into for the first time prior to 17 July 2023 and subsequent renewals of those policies are issued by The Hollard Insurance Company Pty Ltd ABN 78 090 584 473, AFSL 241436 (Hollard), arranged and administered by PetSure (Australia) Pty Ltd ABN 95 075 949 923, AFSL 420183 (PetSure) and promoted and distributed by Hollard’s Authorised Representative (AR) Woolworths Group Limited ABN 88 000 014 675, AR 245476 (Woolworths). Everyday Pet Insurance policies entered into for the first time on or after 17 July 2023 and subsequent renewals of those policies are issued by PetSure and promoted and distributed by PetSure’s AR, Woolworths. Any advice provided is general only and does not take into account your individual objectives, financial situation or needs. Please consider the Product Disclosure Statement (PDS) to ensure this product meets your needs before purchasing, or choosing to continue with the product. PDS and Target Market Determination available at insurance.everyday.com.au/pet-insurance.