Article created by guest writer Gary Hunter , insurance and innovations editor at Finder.

Everyday Insurance Earns Finder’s Highly Commended Customer Satisfaction Awards for Home and Car Insurance

Woolworths isn’t just Australia’s most popular supermarket. Its Everyday Car and Home Insurance product was just voted by over 11,000 Australians as a highly commended brand in the 2023 Finder Customer Satisfaction awards.

Everyday Insurance by Woolworths offers CarHome, Landlords and Pet Insurance. Everyday Insurance has been recognized as a highly commended brand for its Car and Home products, across 6 categories.

A summary of Everyday Insurance at the 2023 Finder Customer Satisfaction Awards:

Car Insurance - National - Highly Commended

Home Insurance - National - Highly Commended

Car Insurance - QLD - Highly Commended

Car Insurance - VIC - Highly Commended

Home Insurance - QLD - Highly Commended

Home Insurance - SA - Highly Commended

How Finder determined the winners

To determine the Customer Satisfaction Award winners for car insurance, Finder asked 5,787 Australians holding an Everyday Car Insurance policy how they felt about the provider. Customers in all major states were surveyed.

The same process was conducted for Home Insurance. Finder surveyed 6,116 people across NSW, VIC, QLD, WA and SA.

To be eligible, there had to be a minimum of 35 responses for each car and home insurer. 

What makes Everyday Insurance an award winner?

Every customer was asked to rate their car and home insurer out of 5 for the following:

Features and benefits

Customer service

Value for money

Ease of application

Overall experience

Respondents were also asked whether they would recommend the brand to a friend and the final score was calculated as an average of all the metrics outlined above.

We found 92% of Everyday Insurance customers said they would recommend Everyday Car Insurance to a friend. Nationally, Everyday Car Insurance scored 4.36/5, which earned it a highly commended award.

Features and benefits

One of Everyday Insurance’s major perks is its discount. You get 10% off your grocery shop in-store, once a month° , with its insurance products.

For features and benefits, Home Insurance scored 4.18/5 and 4.24/5 for Car Insurance respectively in the national category.

In addition to this, Everyday Insurance offers Drive Less Pay Less cover. Eligible drivers could save up to $282* a year with its comprehensive cover option.

There are other ways that Everyday Insurance’s products stand out. Its comprehensive Home & Contents Insurance option automatically covers accidental damage.

On top of these perks and money off your Woolworths in-store shop° , you also save up to 10% when you buy combined Everyday Home & Contents Insurance=.

Customer service

Everyday Car and Home Insurance comes with 24/7 emergency claims assistance, which is available around the clock for emergency car and home claims.

Accidents can happen at any time, so it’s good to know your insurer is there to chat to regardless of when you need their help.

To find out more about the time and research that goes into the Finder Awards, head to the full home and car insurance methodology.


Award-winning Australian Insurance



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      * Savings between $0 to $282 derived from premium comparisons between Everyday Comprehensive car cover option and Drive Less Pay Less option. Calculations based on profiles of existing Everyday Car insurance customers who advised they drive under 15,000 km annually. Current as at 30 June 2022. Actual savings are determined by your individual circumstances, including the kilometres selected, excess chosen and other risk factors. Minimum premiums may reduce savings. Kilometres can be increased during the policy period, an additional premium is payable. In event of accident and end odometer reading exceeded, additional excess applied.


      ° Offer valid for Everyday Insurance Policyholders (excluding Compulsory Third Party (CTP) Green Slip policyholders and Everyday Travel Insurance policyholders) with a registered Everyday Rewards card, linked to your policy, when making a purchase of up to $500 on groceries. Offer can only be redeemed once during the Offer Period. For full T&Cs click here.


      Up to 10% discount applies when you combine Building and Contents policies. Applies for the life of the combined policy. Minimum premiums may apply that will reduce the savings discount.