Article created by guest writer Gary Hunter , insurance and innovations editor at Finder.
Everyday Insurance Earns Finder’s Highly Commended Customer Satisfaction Awards for Home and Car Insurance
Woolworths isn’t just Australia’s most popular supermarket. Its Everyday Car and Home Insurance product was just voted by over 11,000 Australians as a highly commended brand in the 2023 Finder Customer Satisfaction awards.
Everyday Insurance by Woolworths offers Car, Home, Landlords and Pet Insurance. Everyday Insurance has been recognized as a highly commended brand for its Car and Home products, across 6 categories.
A summary of Everyday Insurance at the 2023 Finder Customer Satisfaction Awards:
Car Insurance - National - Highly Commended
Home Insurance - National - Highly Commended
Car Insurance - QLD - Highly Commended
Car Insurance - VIC - Highly Commended
Home Insurance - QLD - Highly Commended
Home Insurance - SA - Highly Commended
How Finder determined the winners
To determine the Customer Satisfaction Award winners for car insurance, Finder asked 5,787 Australians holding an Everyday Car Insurance policy how they felt about the provider. Customers in all major states were surveyed.
The same process was conducted for Home Insurance. Finder surveyed 6,116 people across NSW, VIC, QLD, WA and SA.
To be eligible, there had to be a minimum of 35 responses for each car and home insurer.
What makes Everyday Insurance an award winner?
Every customer was asked to rate their car and home insurer out of 5 for the following:
Features and benefits
Customer service
Value for money
Ease of application
Overall experience
Respondents were also asked whether they would recommend the brand to a friend and the final score was calculated as an average of all the metrics outlined above.
We found 92% of Everyday Insurance customers said they would recommend Everyday Car Insurance to a friend. Nationally, Everyday Car Insurance scored 4.36/5, which earned it a highly commended award.
Features and benefits
One of Everyday Insurance’s major perks is its discount. You get 10% off your grocery shop in-store, once a month° , with its insurance products.
For features and benefits, Home Insurance scored 4.18/5 and 4.24/5 for Car Insurance respectively in the national category.
In addition to this, Everyday Insurance offers Drive Less Pay Less cover. Eligible drivers could save up to $320* a year with its Comprehensive cover option.
There are other ways that Everyday Insurance’s products stand out. Its Comprehensive Home & Contents Insurance option automatically covers accidental damage.
On top of these perks and money off a monthly Woolworths in-store shop° ( with a registered Everyday Rewards Card linked to your policy) , you also save up to 10% when you buy combined Everyday Home & Contents Insurance=.
Customer service
Everyday Car and Home Insurance comes with 24/7 emergency claims assistance, which is available around the clock for emergency car and home claims.
Accidents can happen at any time, so it’s good to know your insurer is there to chat to regardless of when you need their help.
To find out more about the time and research that goes into the Finder Awards, head to the full home and car insurance methodology.
