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° This offer is only available for policyholders who have a registered Everyday Rewards Card linked to their eligible active Everyday Insurance policy. This offer is limited to one in-store Woolworths Supermarket transaction up to $500, with a maximum saving of $50 per Everyday Rewards Card, per month, regardless of the number of Woolworths services you use. For full T&Cs click here.
Unlock your Everyday Pet Insurance offers.^
By simply linking your Everyday Rewards Card when you get a quote, you can enjoy exclusive benefits and offers at policy purchase. Plus, Everyday Pet Insurance customers can get 10% off an in-store Woolworths shop once a month.°
Why choose Everyday Pet Insurance from Woolworths?
What does Pet Insurance cover?
| Features | Details |
|---|---|
| Annual benefit limit. | Options: Up to $7,500, $12,500, $24,000, $35,000# |
| Benefit percentage (% of vet bill covered). | Options: Up to 70%, 80%, or 90%# |
| Illness Cover. | |
| Accidental Injury. | |
| Optional Booster Carev and Routine Care (non-Insurance benefit). | Optional |
These product features are effective for policies sold after 29 January 2026.
Above is a summary table only. For futher details, visit the compare page or read the Pet Insurance Product Disclosure Statement for full terms, conditions, limits and exclusions that apply.
From quote to claim, we're here to make things as simple and straightforward as possible.
Pet Insurance FAQs.
The 10% off your shop offer can be redeemed in-store once a that month. It's limited to a maximum saving of $50 (i.e. 10% off a $500 in-store grocery shop) on a single Woolworths Supermarkets in-store transaction each calendar month.
To receive the 10% off groceries offer in-store you must scan your Everyday Rewards Card. The Card must be linked to your Everyday Insurance policy. Applicable customers can elect when they choose to take up the offer by selecting "yes" or "no" when prompted at checkout. Terms & Conditions apply.
The offer is only available for qualifying purchases made in store and excludes online orders made on woolworths.com.au or via the Woolworths app (including Pick up and Direct to boot orders).
VetAssist connects you to licensed Australian Vets via video or online chat. It allows you to get credible advice at home, or even if you're on the move.
You can speak to a vet via video or online chat 24/7 and get advice on whether your pet requires emergency care, or if you can look after them in the comfort of their home.
There are different ways you can submit a Pet Insurance claim:
1. Make a claim through your Vet
If your Vet Clinic is a participating GapOnly® Clinic, then your Vet can submit a claim on your behalf, on the spot while you are at the Vet.=
Alternatively, your Vet may be able to submit an electronic pet insurance claim on your behalf (sometimes referred to as an eClaim). We will still communicate with you regarding the status of your claim and you will still need to pay for the Vet expenses upfront. For more information about how claims are handled, please refer to the Claims section of your Product Disclosure Statement.
2. Make a claim online
You can also claim online through your MyPet Portal via My Insurance Portal.
To make a claim, through MyPet Portal, you will need the following documentation:
Itemised invoice (a paid invoice that includes individual treatment items and costs adding up to the total amount paid); and Vet consultation notes, if you have them (these are the veterinarian's medical notes from examinations findings).
We may also contact you for additional documentation if needed.
Not registered for My Insurance Portal? Register now.
3. Make a paper claim
If you prefer to submit your claims through the post please follow the 3 steps below:
Fill in Pet Insurance Claim Form with your pet’s personal information and sign.
Take the Claim Form to your vet and ask your vet to complete in full Part 2 and sign the form.
Attach the original detailed itemised invoices, payment receipts and any relevant vet consultation notes to the completed claim form. Please do not staple documents. Ensure your vet includes their practice details on the original invoice.
Then mail your completed Claim Form to:
Everyday Pet Insurance
Locked bag 9021
Castle Hill, NSW, 1765
Contact us on 1300 10 1234 during our operating hours for more information.
In some instances we may require more information to process your claim such as medical history or pathology/laboratory results. We'll contact you or your vet(s) if required.
Because all pets are different, each pet will need to have their own policy which is personalised to them.
Once you've covered your other pet, make sure you add their policy to MyPet Portal via My Insurance Portal, so you can manage all your pet's policies in one place.
As with most insurance products, there are certain situations where you will not be covered. There are some general exclusions such as:
Conditions which occurred prior to commencement of your first policy period or during any applicable waiting period (‘pre-existing conditions’).
Routine or preventative treatments, unless routine care (non-insurance benefit) is purchased.
Some elective treatments and procedures and breeding or obstetrics.
There may also be specific exclusions which may apply. It's important that you read all of your policy documentation for full details. You can find more information in the Pet Useful Documents section.
Routine care is an optional (non-insurance benefit) available for all levels of cover.
With routine care cover you can claim your $120 sub-limit on either:
Vaccinations
Health Checks
Desexing
Microchipping
Prescription diets
Heartworm preventative
Puppy Pre-school Obedience training (at Recognised Facility)1
Flea, tick or worm control
FeLV/FIV and heartworm tests
Wellness blood screen
Nail clippings
Important information.
1 By a qualified Animal Behavioral Therapist or Vet.
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^ To Unlock Your Offer, simply choose your offer of choice and ensure you have linked your active registered Everyday Rewards Card when purchasing an eligible Everyday Pet Insurance policy online. Unlock Your Offer is only available on new Basic, Standard, Comprehensive or Comprehensive Plus policies. Each personalised offer is subject to specific Terms and Conditions, personal to you, and available only on your Everyday Rewards Card. Your selected personalised offer cannot be used in conjunction with any other offer unless specified. Your selected personalised offer only applies to the first policy period unless otherwise specified. You cannot select or change your chosen personalised offer after the policy is purchased. Enjoyment of Everyday Rewards is subject to the Everyday Rewards Terms and Conditions and the eligibility criteria specified in the Everyday Pet Insurance Product Disclosure Statement. Please consider the Product Disclosure Statement, Financial Services Guide and Target Market Determination available here to determine if the products are right for you. Woolworths reserves the right to vary or remove an offer at any time, and will provide reasonable notice of any such changes.
You may not collect Everyday Rewards Points if earning those points would cause you to exceed $4,000 Everyday Rewards dollars (as set out in the Everyday Rewards Terms and Conditions).
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# Depending on your level of cover. Policy T&Cs, limits, exclusions, waiting periods and annual excess may apply.
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† Offer available to new Everyday Pet Insurance policyholders, and is limited to 1 membership per eligible policy. The free membership offer (valued at $199p.a) is from the date of your policy commencement, provided your Everyday Pet Insurance policy remains active. You are not eligible to redeem the free membership subscription for cash or credit. VetAssist is a separate subscription based service to the Everyday Pet Insurance product, and is provided independently by Everyday Insurance third party service provider, VetChat Services Pty Ltd (VetChat). Click here for full VetAssist Service terms and conditions. Everyday Insurance reserves the right to vary or remove this offer at any time and will provide reasonable notice of any such changes.
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= The gap is defined as the difference between the vet's invoice and the claim benefit under your policy. Policy terms and conditions apply. GapOnly® is only available at participating Vets. Please visit GapOnly® to search for GapOnly® enabled vets. GapOnly® is a trademark owned by PetSure (Australia) Pty Ltd (PetSure) (ABN 95 075 949 923, AFSL 420183).
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v Booster Care limit, applicable benefit percentage, waiting periods and exclusions apply. Annual excess may apply. See details in your PDS.
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>> Once all required claims documentation has been received.
~ Based on PetSure data February 2023 to January 2024.
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Everyday Pet Insurance policies entered into for the first time prior to 17 July 2023 and subsequent renewals of those policies are issued by The Hollard Insurance Company Pty Ltd ABN 78 090 584 473, AFSL 241436 (Hollard), arranged and administered by PetSure (Australia) Pty Ltd ABN 95 075 949 923, AFSL 420183 (PetSure) and promoted and distributed by Hollard’s Authorised Representative (AR) Woolworths Group Limited ABN 88 000 014 675, AR 245476 (Woolworths).
Everyday Pet Insurance policies entered into for the first time on or after 17 July 2023 and subsequent renewals of those policies are issued by PetSure and promoted and distributed by PetSure’s ARs, Woolworths Group Limited ABN 88 000 014 675, AR 245476 (Woolworths), and PetRescue Ltd ABN 35 123 057 536, AR 1307442.
Any advice provided is general only and does not take into account your individual objectives, financial situation or needs. Please consider the Product Disclosure Statement (PDS) to ensure this product meets your needs before purchasing, or choosing to continue with the product. PDS and Target Market Determination available at insurance.everyday.com.au/pet-insurance.
